Effective Date: January 21, 2020

At RAION INTL, we are committed to protecting your privacy and ensuring a secure and trustworthy online shopping experience. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. We value the trust you place in us and strive to make your online shopping experience safe and worry-free. RAION INTL fully complies with the (Data Protection Act of 1998)

 

1. Information We Collect

To provide you with exceptional service and tailor our offerings to your needs, we may collect the following types of information:

Personal Information: This includes your name, shipping address, billing address, phone number, email address, and other contact details. We collect this information when you place an order, create an account, or contact our customer support team.

Payment Information: When you make a purchase on our website, we collect payment information, such as credit card numbers or other payment details. Please note that we do not store your payment information; it is securely processed by trusted payment service providers.

Order History: We maintain a record of your order history, including products purchased, transaction dates, and order amounts. This information helps us provide efficient customer service and track product preferences.

Website Usage Data: We collect data about your interactions with our website, such as your browsing activity, pages visited, and session duration. This information assists us in improving our website's functionality and user experience.

 

2. How We Use Your Information

We use your data for various purposes, including but not limited to:

Order Processing: Your information is used to process and fulfill your orders accurately and promptly.

Customer Support: We may use your contact information to assist you with inquiries, provide order updates, and address any concerns or issues you may have.

Communication: We may send you emails related to your orders, account notifications, and important updates about our products and services. You can opt out of promotional emails at any time by adjusting your email preferences.

Personalization: We utilize your order history and website usage data to tailor product recommendations, special offers, and content to your interests and preferences.

Website Enhancement: Analyzing website usage data helps us continually improve our website's functionality, performance, and user interface.

 

3. Information Security

We take the security of your personal information seriously. We employ industry-standard security measures, including encryption, to protect your data from unauthorized access, disclosure, alteration, and destruction. Our payment processing partners use secure encryption technology to safeguard your payment details.

 

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third parties for specific purposes, including:

Order Fulfillment: Sharing your shipping information with courier services to deliver your orders accurately and on time.

Payment Processing: Transmitting payment information to secure payment service providers for transaction processing.

Customer Support: Sharing your contact information with our customer support team to assist with inquiries or issues.

 

5. Your Choices

You have the following choices regarding your personal information:

Access and Update: You can access and update your personal information by logging into your RAION customer account.

Marketing Preferences: You can manage your email preferences, including opting out of promotional emails, by following the instructions provided in our communications.

Data Deletion: If you wish to have your account and associated data deleted, please contact our customer support team.

 

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will have an effective date.

 

7. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact our Privacy Officer at (info@raionmartialarts.com).

By shopping with RAION INTL, you can trust that your privacy is a top priority. We are dedicated to providing a secure and enjoyable online shopping experience for customers around the world.